TERMS+CONDITIONS

Last updated March 7, 2024

WAIVER AND RELEASE OF LIABILITY

Because physical exercise can be strenuous and subject to risk of serious injury, we, VERB STUDIOS LLC, its members, directors, employees, agents, affiliates, trainers, instructors, successors and assigns (which are collectively referred to as “Company”) urge you to obtain a physical examination from a doctor before beginning any exercise. You agree that by participating in these physical exercise sessions, you do so entirely at your own risk. Guests are responsible for riding with appropriate resistance, speaking with their doctors prior to engaging in strenuous exercise and making informed decisions about individualized practice.

This includes, without limitation, (a) your use of all amenities and equipment in the facility and any off-site location and your participation in any activity, class, program, personal training or instruction, (b) the sudden and unforeseen malfunctioning of any equipment (c) our instruction, training, supervision, or dietary recommendations. You agree that you are voluntarily participating in these activities and use of these facilities and premises and assume all risks of injury. You expressly agree to release and discharge Company from any and all claims or causes of action. This waiver and release of liability includes, without limitation, any and all injuries which may occur while on site or post-workout or which may occur regardless of negligence. All guests that agree to our Terms and Conditions hereby acknowledge the significant risks associated with the physical training and programming at this facility. Guests acknowledge and attest to having fully and carefully read and reviewed these terms and conditions and release and waiver inducing all subparagraphs prior to engaging in any physical activity at this facility.

Rhabdomyolysis (hereinafter referred to as Rhabdo) can occur when an individual’s physical activity is so intent that muscular cells begin to break down and the contents and/or remaining materials enter the bloodstream. Rhabdo may be caused by many other systemic or environmental causes. However, Exertional Rhabdo can occur in athletes of all levels of fitness, resulting in muscle cell destruction. The skeletal muscle breakdown impairs kidney function as those organs are unable to handle increased enzymes that are released into the bloodstream. This induces severe physiological changes in the body. The symptoms of Rhabdo include muscle pain, stiffness and extreme weakness, darkening of the urine, decreased urine output, altered mental status, swelling of the body part involved, either with or without pain. A Rhabdo symptom is pain out of proportion to the amount of soreness that one would generally expect, often producing pain much quicker than one would expect after a workout. Guests understand that any concerns on their part that they are experiencing any of the symptoms of Rhabdo require immediate presentation to a hospital for emergency treatment. Guests acknowledge that no third party, either from the facility or otherwise, will be capable of monitoring symptoms and it is the responsibility of the guest experiencing symptoms to be continually cognizant of symptoms and to monitor them at all times. Guests agree that they will remove themselves from participation and seek medical treatment of their own accord should they have any concerns regarding possible symptoms of Rhabdo. Guests, for themselves and on behalf of their heirs, assigns, personal representatives and/or next of kin, forever waive, release, discharge and covenant not to sue Company for any physical injury or illness resulting from exercise at the facility.

If any portion of this release from liability shall be deemed by a Court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect and the offending provision or provisions severed here from. You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability. You agree to voluntarily give up any right that you may otherwise have to bring legal action against Company for negligence or any other personal injury or property damage or loss.

STUDIO POLICIES

To book a class at VERB STUDIOS, you must have a valid class credit or membership. To buy an individual class credit or membership, you can sign up on www.verb-studios.com by using your email and creating a password or if you are already registered, click login to buy a class credit or membership and make your reservation.

You must check in with the front desk before class. If you do not check in, we may release your spot to another guest at the start of class. Checking in for clients other than yourself is prohibited.

You may cancel a class reservation without penalty no later than 12 hours before your scheduled class. If you cancel within the 12 hours window, you will incur a penalty. If you made your reservation using a class credit, the class credit will be forfeited. If you made your reservation using a membership, it will result in a $10 fee.

Cancellations via electronic mail (email), Facebook Messenger, Instagram and any other social media platform or text message will not be accepted and you will be charged.

Should you no-show to a class you reserved using a class credit, the class credit will be forfeited. Should you no-show to a class you reserved using a membership, it will result in a $15 fee.

Please be aware that we release spots at the start of class to those on the waitlist. If you are running late, please call the studio and speak with a front desk staff member to ensure we hold your spot.

If you book multiple classes or waitlist multiple classes, you are solely responsible for canceling your classes within the bounds of the cancellation policy. Company and its staff cannot be held responsible for accidental bookings by clients or double bookings or double waitlisted classes made by clients. Late cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.

Company and its staff will add walk-in, waitlisted clients in the order in which they were added to the waitlist by the computer system at the start of class. There is no waitlist priority given for early arrival.

All regular priced retail may be returned or exchanged, if unworn and in new condition with all tags attached, within 14 days of purchase, excluding personal care items and drinking vessels.

Credit, and membership purchases are final sale. No returns or exchanges.

Guests understand that explicit music may be played in class.

Guests understand that there are security cameras located throughout the facility and around the property to ensure safety.

Photography and filming are common practice in Company and Verb Studios classes. By attending classes, guests consent to be photographed and/or filmed for the purpose of publicity, advertising, illustration, web content and copyright purposes.

Verb Studios does not permit and will not tolerate any inappropriate conduct. Such conduct includes, without limitation, abusive, offensive, insulting, loud, demeaning, disruptive language, profanity, lewd conduct or any conduct that harasses or is bothersome to members, guests or employees. Verb Studios reserves the right to refuse service and/or continued membership to anyone in violation of this policy.

By using the Website or App, purchasing a class, registering for a class, booking a bike, purchasing merchandise and/or using or attending a class, you signify your acceptance of this agreement.

We may update our policies from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.